PCCare247 Keeps Up with Its Success Trail by Becoming a Certified AVG Gold Reseller

PCCare247 offers its clients the much needed security and protection from malware with AVG brand of antivirus, becoming AVG Gold Reseller.

September 11, 2012: PCCare247 a stellar entity in the world of on demand tech support achieved another milestone in its illustrious journey by becoming a certified AVG Gold reseller. The World’s fourth largest and most trusted antivirus brand working towards not only pre-empting but combating a horde of web threats like Viruses, Bugs, Trojans, cyber-scams and hackers.

PCCare247 Becomes Gold Reseller of AVG Antivirus

With AVG Technologies working  to offer a comprehensive range of security solutions, from standalone anti-virus, anti-spyware to all-in-one internet security suites to network solutions for Windows operating systems. In fact, it would be only right to say Clients have on their hand security solutions which are not only easy to install and support but are at the same instance extremely user-friendly.

Speaking on the development, a senior official from PCCare247 said, “Partnering with AVG and becoming a certified Gold reseller for the firm enables us to offer our clients an award-winning family of security software solutions. AVG has a portfolio of products which are not only easy to sell, install and support, but also at the same time are user-friendly, providing clients with Internet security protection they can always trust, without really ever sacrificing system performance.”

All the more to go ahead and further contribute to the same endeavor, PCCare247 works to offers a slew of AVG centric web and online security solutions to a huge clientele scattered all across the USA, UK, Canada and Australia. The entity works to deliver a range of security solutions to clients not only in the shortest time span possible but that too all at a moment’s notice. Working towards not only keeping all threats at bay but also rather ensuring a PC remains in the pink of health at all times no matter what.

About PCCare247: PCCare247 is a global on-demand services company working to provide personalized computer support for consumers and small businesses across the United States, United Kingdom, Canada and Australia. With a proven global expertise delivery model and intelligent customer insight systems, easy-to-use self-help tools, automated PC optimization and computer support services, PCCare247 works very hard to keep all its clients and small businesses protected and productive 24×7.

For further information please log on to http://www.pccare247.com/antivirus-support/avg-support.html

Or alternatively, get in touch with the company at:

India
Office No. 3, 6th Floor,
DLF Cybercity, Building No. 14B
Phone: +91-124-4655200
Fax: +91-124-4655299
E-mail: contact@pccare247.com

USA
600 Mamaroneck Avenue
Suite 400 PMB # 400-18, Harrison
NY 10528
Phone: +1-888-291-2867
Fax: +1-516-908-4908
E-mail: contact@pccare247.com

Online Scammers Extort Money Using False FBI Messages

Beware of the Fake FBI Messages on your PC

The rise of internet has brought people from all over the world closer. Now, it is not only easier to interact with people but you can do almost everything online. But along the comforts of internet, comes the nuisances of online scammers.

With a drastic change in how we do our banking and pay for goods and services, millions of people surfing the internet fall victim to hackers and cyber thugs every day.

Yet another incidence has come to light wherein online scammers look forward to thieve you. The Federal Bureau of Investigation (FBI) has cautioned computer users to ignore a phony message, supposedly from its officers, that freezes computer screens and asks them to pay a fine for visiting undesirable websites.

Ransomware

Reveton ransomware, also known as “drive-by” virus, freezes a user’s computer and display a fake FBI message stating that there was a violation of the federal law and they would have to pay fine for visiting an inappropriate website.

The malware enters a user’s computer thorough an attachment and gets installed when he visits an infected website. Once infected, the victim’s computer freezes immediately, and the monitor displays a screen stating that user’s IP address has been identified by FBI or the Department of Justice’s Computer Crime and Intellectual Property Section or any other department for visiting child pornography sites or participating in any other illegal online activity. And to unblock their system, user will have to pay a fine using a prepaid money card service. Or else, criminal charges would be filed against him.

The virus is nothing but a scare ware designed by cyber hooligans and thieves to frighten innocent computer users and extort money from them.

Resolution

Here are the suggestions given by The Internet Crime Complaint Center for the victims of the Reveton virus:

• Do not pay or provide any personal information.
• Even if u are able to unfreeze your computer, the malware may still be working in the background, stealing all your personal info like passwords, credit card numbers, photos, videos, etc. File a complaint and look for updates about the Reveton virus on the IC3 website.
• Get technical help from a computer professional to delete the virus from your computer.

PCCare247 is a premier Technical Support Company with Certified experts resolving all your computer issues round-the-clock. Get rid of all computer threats and protect your computer system from virus, malware, spyware and many other maladies with 24×7 computer technical support services by PCCare247.

Flame Virus Ordered to Self-Destruct

Flame Virus – Creating Menace

Flame Virus, which created havoc amongst millions of users worldwide, have now been ordered to self-destruct, as reported by Symantec. The virus rumored to be used by the US and Israeli governments as a cyber-weapon to attack computers of the Middle East, has been ordered to self-annihilate.

Another report pouring in from a computer security firm, Kaspersky revealed that the virus has some codes similar to that of Stuxnet virus, which infiltrated the computer systems in Iran, impairing the nation’s nuclear research program.

Facts about Flame

Flame Virus, which is considered as the most dangerous computer virus ever created, was identified last month. Flame virus is a super-sophisticated malware highly efficient in stealing high volumes of data and sends it back to the server.

The notorious virus is capable enough to record keystrokes, steal passwords, take screenshots, turn on microphones, initiate webcams and collect information about discoverable Bluetooth devices.

If Kaspersky Lab’s analysis is trusted, Flame could be categorized as the third major cyber weapon targeting Iran, after the Stuxnet virus that attacked Iran’s nuclear program in 2010, and its data-stealing cousin Duqu.

The notorious virus is believed to have infected more than 600 specific targets in countries including Iran, Saudi Arabia, Israel, Syria, Lebanon and Egypt.

A Suicidal Command

If reports are to be believed, creators of Flame virus can give a self-destruct command known as ‘urgent suicide’, which removes the virus from infected computers before the user realizes, causing its detection more difficult.

As per Symantec, the command and control (C&C) servers has now sent an updated directive to the virus, termed “Flamer” designed to remove it from infected computers. According to the reports, the command would remove all traces of the virus infection from clients’ computer receiving this file.

With ever increasing threats from the cyber world activities, getting a robust technical support service from a reliable entity becomes a mandatory exercise of every business and individuals. PCCare247 can be such an entity providing you with round-the-clock comprehensive online technical support services.

PCCare247’s Peps Antivirus Support with Its Freshly Out, Dedicated Subdomain

PCCare247 is launching new sub-domain that will prove as milestone in online antivirus support as it will aid those disgruntled PC users who have been taken up by the problems of their antivirus software.

New York, United States – Wednesday, 20th June, 2012: After months of dedicated efforts, brainstorming sessions, and in-depth analysis, PCCare247 is now up with spanking new Antivirus sub-domain on its website. With its ardent focus on plethora of antivirus products, this new-fangled one intends to scale the length and breadth of glitches that plague antivirus programs. From installation, un-installation, to updates and up-gradation issues, the sub-domain has left no stone unturned in redeeming the naïve users from these pestering troubles. Not only that, two new sections namely- “Reviews” and “News”, have also been included in order to assist users in decision making process and also to keep them up-to-date on the new developments taking place in the field of digital security.

On the launch of this new sub-domain, one of the spokesmen from the company said, “This new sub-domain will prove as milestone in online antivirus support as it will aid those disgruntled PC users who have been taken up by the problems of their antivirus software. Besides this, the new concept will further allow them to understand the genesis of the problem, thereby assisting them in getting the appropriate solution for their matter concerned and that too, 24 x 7.”

Being the brainchild of eminent research and development team, through this new sub-domain PCCare247 has once again proved its mettle in online technical support.  Moreover, Microsoft certified technicians were also being instrumental in bringing this development materialized, as they contributed their years of experience on dealing with a plenty of technical issues of PC users across the world, day in day out.

About PCCare247.Com

Established in the year 2009, PCCare247 is an online technical support provider for computer and its related issues, primarily to the UK, USA, Australia and Canada. It delivers its premium antivirus support services across all brands including McAfee, Norton, Kaspersky, CA, Avast!, G-Data, F-Secure,  Bitdefender, Aladdin, Panda, ESET NOD-32, BullGuard, AVG, and many more.

For further details you can log on to http://antivirus.pccare247.com/

Or alternatively, get in touch with the company at:

India
Office No. 3, 6th Floor,
DLF Cyber City, Building No. 14B,
Gurgaon, Haryana – India
Phone: +91-124-4655200
Fax: +91-124-4655299
E-mail: contact@pccare247.com

USA
600 Mamaroneck Avenue
Suite 400 PMB # 400-18, Harrison
NY 10528
Ph. No. : +1-888-291-2867
Fax No. : +1-516-908-4908
E-Mail: contact@pccare247.com

How To get Online Protection

Online Protection Mantra

Internet, which was invented to simplify lives of people with its instant approach and quick service delivery, now seems to be troubling them. The internet savvy users, venturing into cyberspace, on a lookout for information and prompt services, are now whining about the thriving security threats.

With threats thronging out in the World Wide Web and rising dependence on internet to fulfill the info needs, it gets almost indispensable for a user to acquire a protection mechanism which minimizes risks and capitalizes individual efforts. Let’s go through some quick conducts to check such risks online:

1.      Get Security Software

A simple security program can protect your computer from viruses, malware, and spywares. You don’t have to shell out your money for better security. Free antivirus software like Avira Free Antivirus or AVG Anti-Virus may just work fine for your computer. Experts recommend procuring a number of free cyber-protection tools instead of getting just one. Also, get a firewall.

2.      Smart passwords

Use passwords that are difficult for cyber-criminals to guess. Use lengthy passwords with combination of symbols and numbers for different accounts. Change your passwords more often. Even the software giant Microsoft recommends changing passwords every three months.

3.      Get cagey of WiFi

Using Public Wi-Fi is convenient, but it’s not certainly the safest. Accessing work email, bank accounts or your social accounts may put your privacy under question, while using free Wi-Fi. Enhance your security by logging into secure sites with web addresses starting with “https”.

4.      Be careful while clicking:

Spam emails can subterfuge as mails from your colleagues or businesses. Don’t click on suspicious links in spam emails as they could be a ‘phishing attack’. Type the website address in a separate browser window in case you wish to check the account. Also do not respond to emails promising to send free gifts won by you, seeking your personal information like Address, Bank Account no., passwords, etc.

5.      Evaluate the risks

Know how your information is being used while surfing online. Learn how the World Wide Web tracks you and use the data. Is your current geographical location visible on your Social Networking accounts? Look for steps to hide it.

6.      Remove your trails

Browsing privately gives user the peace of mind that his information is safe. Put your web browser in ‘Private Mode’. Doing so clears the history and cookies automatically. But the websites visited by you may still know your identity. Using updated versions of search engines like Mozilla Firefox and Google Chrome, can further restrict the entry of spywares and malwares into your computer systems.

7.      Intellectual Thinking

Understand the threats.  Don’t click and download frantically. Keep your phones password-protected. Don’t reveal your full name, date of birth, family members’ maiden names, Social Security number and other private information on social networking sites.

These pointers can help computer users build the first protective layer in protecting themselves from cybercrime. But for a complete security shield, it gets mandatory for a user to get professional help from experts. And what better than getting Technical expertise online. A number of premier organizations like PCCare247, that ranks high in the Computer Support arena, provide 24×7 technical support services to millions of computer users worldwide. Get round-the-clock tech support by certified experts at reasonable prices with PCCare247.

Flashback Malware Persistently Haunting Mac Users

Flashback Malware infects Mac Computers

The recently discovered Flashback Malware which is believed to be the biggest Mac malware threat till date gives Apple a tough time. Flashback malware that was found infecting about 600,000 Mac computers worldwide, mostly in the US and Canada, is still believed to be bullying the Mac users.

The Malware

There are reportedly 14 different variations of the Flashback malware. The first 13 versions have been identified as Trojan horses. The most recent version of malicious software, listed as Malware.OSX.Flashback.N by Intego, and .K, exploits a security flaw in Java to install itself on user’s hard drive after visiting infected websites, thereby infecting the Mac machines. Designed to steal private information such as usernames and passwords, Flashback is causing restlessness among the Mac users, raising the question of security.

 

Not Dead Yet

Despite the removal tool released by Apple, the malware continues to exist in about 140,000 Mac machines. Although there has been drop from 600,000 infected machines that were reported earlier this month, the decline is not as good as was expected. According to the Symantec Officials, the rate of removal is slowing. Some believe that the tool is not good enough to remove the malware from the Mac computers. Although a possibility of unawareness of the Mac users about the Malware infection could not be ruled out.

 

Detecting Flashback

Flashback can be detected by observing the characteristics of the IP address behaving like a Flashback botnet. Flashback installs bot malware onto the Mac machine connecting it to the overall Flashback botnet. The Flashback botnet uses a set group of IP destination addresses. If the computer regularly connects to one or all of those IP addresses, the machine is infected.

Although Flashback malware, that is reported to be one of the worst Mac attacks in decades, has stained Apple’s image of invulnerability. Keeping this issue in perspective, it has only affected a tiny percentage of all Mac computers used worldwide.

 

The Fix

Apple released a Flashback malware removal tool recently for OS X Lion users without Java installed in their systems. Currently, Apple doesn’t offer a similar stand-alone tool for earlier versions of the Operating System.

A number of other third party companies like PCCare247 are offering unending Macintosh Support to the Mac users helping them detect and remove the malware from their systems. Not only removal, the organization ensures continuous Tech Support services for your Mac computers.

PCCare247 – A frontrunner in IT Technical Support arena

PCCare247 - Online Tech Support Partner

PCCare247 Solutions Pvt. Ltd., well known as PCCare247 has emerged as a front-runner in the Online Computer Support turf. As the name suggests, PCCare247 cares for your Computer and its peripherals with unmatched round-the-clock (24×7) services. PCCare247 has been providing IT Technical Support services for all brands of Desktops, Laptops, Printers and others peripherals. All your issues concerning Antivirus, Browser, Email, Network, Operating systems, etc. are resolved by PCCare247 Certified Technicians with a touch of excellence.

PCCare247 – Among Top Ten Online Technical Support Providers

PCCare247 which is amongst the Top Ten Online Technical Support Services providers in the world delivers expert Computer Support services with distinction. With a comprehensive service package including Virus Removal, Malware Removal, Spyware Removal, setup and installation of Printers and Routers, Network Support, Operating System support, Email Support, X-Box support, and many more; PCCare247 surpasses all its competitors.

PCCare247 now supporting Mac Products

PCCare247 - Now gives Apple Mac Support too

PCCare247, which always had a top notch in providing Technical Support for all major brands like HP, Dell, Acer, Sony Vaio, Lenovo, Compaq, Toshiba, Samsung, Asus, Samsung, etc., is now all set to fix even your Mac Computers. PCCare247 now announces its arrival in Mac Support arena providing unparalleled support for your Mac products. Macintosh, a well-known name in the Computer domain, is famous for its superlative technology and user friendly approach. But even with this groovy brand, technical snags are bound to occur, as where technology is involved, technical glitches become inevitable.  After shelling out huge amounts on purchasing this elite brand of computer, getting a reliable support becomes almost mandatory. At this point, PCCare247 turns out to be a savior.

PCCare247 – A one-stop destination for all your Computer woes

Apart from other leading brands, PCCare247 experts also offer unswerving Macintosh Support for all your Mac products. The Mac Online support service package of PCCare247 includes services like Apple iWork Support, Apple Safari support, Mac Mini Support, Macbook Pro Support, Macbook Air Support, Mac Email Support, Mac OS X Support, Mac Virus Removal, Mac Software Support, and many more. Your Mac “Online” Support provider – PCCare247 is at your service 24×7, with an easy remote assistance feature, resolving all your Mac issues online.

PCCare247 Certified professionals have been giving their unsurpassed Technical support for all major brands with expertise guaranteeing a pleasant computing experience to millions of its customers across the globe for a long time now. A reliable and affordable Online Tech Support company, PCCare247 promises to provide the best technical assistance for your computer, round-the-clock.

Outsourcing Computer Security – A Smarter Choice

Outsourcing Computer Security Services - A Wise decision

The technologically advanced world with internet as its major information provider has been facing Computer Security issues from time to time. Perpetual threats from cybercriminals have made businesses and home computer users to reassess their Computer protection decisions. Website hacking to attack innocent visitors; penetrating into databanks to pilfer customer information and trade secrets; and entering PCs to steal confidential financial information; cyber crooks are relentlessly targeting millions worldwide. Hence, putting in place a robust Computer security system becomes an indispensable task of every business as well as an individual.

But due to the huge costs involved in acquiring an in-house IT security team, well equipped with security tools, small businesses and home users compromise with their PC security endangering their privacy. Keeping these factors in mind, a large number of small firms and hapless PC users are outsourcing the computer security service providers. These service providers offer advanced technologies and security experts at affordable prices, as the burden of the cost is spread across many clients.

Whether to choose them or not??

Taking services from an outside firm, generally, makes Managers edgy as they are required to sanction them complete access to their company systems. But obtaining security services from such firms can help small and medium sized firms to reduce their IT costs as well as get expert solution to all the security issues.

The businesses can obtain services as per their requirement than incurring ongoing costs of full-time staff and instruments.  So instead of focusing on the security of their systems, firms can now pay full attention to their actual business processes.

Choosing the reliable one…

After one decides to outsource its computer security services, the question of selecting the most reliable organization ascends. One would probably select such an organization that can meet all the basic security needs including computer security, network security, email filtering for spams, protection against malwares and spywares, and much more.

Checking for legitimacy and the extent of services offered by the company becomes a mandatory task for any business. Among a huge number of organizations offering computer security services, PCCare247 turns out to be a front-runner in providing all inclusive services to small, medium & large businesses as well as home PC users. With its round-the-clock online technical support services by Certified Technicians, PCCare247 ensures complete security of computers giving users freedom of all the technical distresses.

Fend off cybercriminals with an unswerving Computer support services by PCCare247 at reasonable prices.

Computer Security Tips

Computer Security

Mounting information needs and the pervasive use of computer networks, especially internet, to meet these requirements has made computers vulnerable to security threats stealing user’s privacy.

Safeguarding oneself from such security threats and protecting their private data like bank details, email account, photos, videos, etc. from being leaked to the world, users must take some precautionary steps.

Precautionary Steps

Email Security

• Remove unfamiliar Emails: Delete email attachments from unknown people without opening them as they may contain malwares or virus eyeing confidential information on your computer. Also, beware of strange links or attachments given in Instant Messaging (IM) programs as they may have malicious codes attached.
• Use smart passwords: Use strong passwords with a minimum of eight characters with a mix of special symbols, numbers and letters. Use different passwords for different accounts.

Secure your Computer

• Enable Firewall: Install firewalls on computers as they keep unauthorized programs from attacking the computer systems even if they have access to your network.
• Use updated Antivirus software: Use a trusted antivirus program with regular updates, as an outdated antivirus program may not protect you from newer threats developed by hackers.
• Use anti-spyware/Anti-malware protection: Install a trusted anti-spyware and anti-malware program. Make sure you keep these programs updated.

Browser Security

Select browsers wisely. Be it Microsoft Internet Explorer, Google Chrome or Mozilla Firefox, each browser offer distinctive features with different security settings. Check your Browser Security and Privacy settings periodically, matching your internet activities and usage level.

Use Encryption

If you store your personal data on a laptop or other portables devices, use encryption software. Encrypting the devices helps in protecting the data stored in the device in case it is stolen or lost.

Online Privacy

• Read Privacy Policies: Make sure you read the privacy policies of websites you are visiting before disclosing any personal information, to ensure security of the data supplied.
• Avoid downloading files from insecure websites: Download files like wallpapers, screensavers, games, or other programs from secure websites only. Always download files to the Downloads folder and make sure you scan the folder before running them.
• Social networking safety: Check and disable the GPS locator of your mobile device to display your location on social networking sites like Facebook, Twitter, Orkut, Stumbleupon, etc. while uploading pictures or videos, if you don’t want the world to know your current location.
• Shop online safely: While submitting purchase information, check for the lock icon on the browser’s status bar that indicates secure submission of data. Also, be sure that “https” appears in the browser address bar before making an online purchase as this indicates the site being secure.

A defenseless computer system without any protective shield is more likely to get infected by viruses and hackers than a computer with some defending mechanism. So, adopting these precautionary steps can dodge the threats mongering the cyber world and protect your computer falling prey to threats unarmed.

Despite taking these precautionary measures, your computer may fall prey to such threats making your computing experience an annoying one. To ensure complete security of your computer system, comprehensive computer technical support services from eminent organizations like PCCare247 must be sought. PCCare247 provides comprehensive Computer support services including Virus Removal, Malware Removal, Spyware Removal, Windows OS Support, Printer Help, Network Support, Browser support and many more.

PCCare247 which has been a major player in providing Computer Support services globally is now offering extensive Mac support services for your Apple products too. Free yourself of all your computer worries by selecting PCCare247 as your computer service provider.

Network Security – A mandate

Is your Wi-Fi network secure?

The ever increasing needs for information and services has made the use of Internet practically unavoidable. Recognizing the importance of internet in fulfilling these needs, further enhancement in technology is being done regularly to provide easy internet access to users across the globe.

Wireless networking is one such technology that helps users to stay connected with the world through internet wirelessly. Also known as Wi-Fi, it proves out to be a convenient way to wirelessly access internet permitting electronic devices to wirelessly exchange data over a computer network.

But with the ease and convenience of cable free network availability over a wide area, comes the risk of illegitimate access of the network by cyber hooligans. The unlawful sharing of a network with such cyber-thugs can put users’ privacy under question, revealing private information like passwords, bank account details, photos, videos, etc.

Understanding the security threats hovering over the wireless network, securing it with suitable defense mechanism becomes an essential task of every internet-savvy user.

 

Network Pilferage

The action of tracing and exploiting security-exposed wireless LANs is known as war driving. With an inadequately protected Wi-Fi network, unauthorized users may gain access to network to get free internet or may be to accomplish their nefarious goals.

In an urge to obtain quick and easy access to internet, users tend to accept default settings of the network, leaving it vulnerable to fraud, abuse and even cyber-crime. An open network may invite cyber hooligans to distribute child pornographic content; acquire personal information; or build attacks on other computers/networks.

Network Security Steps

But with the following precautionary measures at user’s end, such network security threats may be restrained.

Router Manual: Every router offers different features in different locations which must be studied carefully before use.

Change Default Passwords: The default usernames and passwords of the router must be changed immediately.

Turn on Encryption: As most routers are compatible with an inbuilt data encryption options like WEP, WPA and WPA2, WPA2 encryption must be used for better security of the network.

Change Default SSID: SSID is the name of the network. Hackers can easily crack network security once they know the brand of the router as mentioned in the default SSID by entering default usernames and passwords of that particular brand. Also, avoid using personal information like name, address, etc. as it allows criminals in the vicinity to locate you.

Turn On Mac Address Filtering:  Every network device (router, wireless card, network card, etc.) consists of a Mac address, a number similar to 06:R5:J8:23:8M:B4 which identifies your network device.  Mac filtering allows only the Mac addresses logged in the router to access the network restricting invaders.

Turn off Broadcasting SSID: Turning off the broadcasting of SSID will make it difficult for a criminal to identify and attack networks.

Assign and Filter IP Addresses for Devices: Setting a static IP address for all devices connecting wirelessly allows the router to further filter the devices that are allowed to use the network.

Firmware upgradation: Firmware upgrades fixes bugs, near susceptibilities and offer new features and security updates for routers.

Update Operating System: Be it Windows, Linux or Mac, operating systems must be updated as it covers the security holes of the computer.

Use Firewalls: Enable firewalls on computers as they keep intruders from invading the computer systems even if they have access to your network.

Use updated antivirus: Use a reliable and updated antivirus program; and scan the hard drives regularly.

Reduce Signal Range: Place routers in the center of your home for a better coverage for home and less spillage of signals outside. Also, some routers allow you to reduce the signal strength so as to cover a limited area.

Turn off Routers: Turn off routers when you leave the home for extended periods.

Though following these steps will not guarantee 100% protection, but these will surely build a strong protective layer for your network.  For a hassle free network security support and matchless computer support services, help from premier organizations like PCCare247 could be sought that ensures service delivery round-the-clock. PCCare247 guarantees unparalleled Online Technical support services at reasonable price for users across the globe.